Video Consultation Skills Course
Provided by Royal College of General Practitioners
About the course
The course is suitable for all GPs Nurse practitioners, Emergency Care Practitioners, Physicians Assistants, first responders, GP trainers (qualified and practicing and AiTs/Newly qualified).
You will leave armed with real-world solutions to managing online consultations both for in hours and Out of Hours settings. The course is suitable for all GPs (qualified and practicing and AiTs/Newly qualified).
Aims
• Understand the purpose of online/video consultations and triage
• Provide knowledge and awareness for carrying out appropriate, cost effective and safe online consultations
• Improve confidence in Online consultations
• Develop an awareness of the communication and questioning skills required during an online video consultation
• Discuss and practice safe and comprehensive history taking within a online triage context to ensure the most appropriate outcome
• Explore legal issues of online & video consultations including confidentiality, documentation and safety netting
Programme
- Introduction
- Lecture: Video consultation challenges
- Workshop: Group simulation of video consultation
- Group simulation of video consultation
- Common conundrums for video consultations
- Plenary Lecture & questions and answers session