Video Consultation Skills Course

The course is suitable for all GPs  Nurse practitioners, Emergency Care Practitioners, Physicians Assistants, first responders, GP trainers (qualified and practicing and AiTs/Newly qualified).

You will leave armed with real-world solutions to managing online consultations both for in hours and Out of Hours settings. The course is suitable for all GPs (qualified and practicing and AiTs/Newly qualified).

Aims
•   Understand the purpose of online/video consultations and triage
•   Provide knowledge and awareness for carrying out appropriate, cost effective and safe online consultations
•   Improve confidence in Online consultations
•   Develop an awareness of the communication and questioning skills required during an online video consultation
•   Discuss and practice safe and comprehensive history taking within a online triage context to ensure the  most appropriate outcome
•   Explore legal issues of online & video consultations including confidentiality, documentation and safety netting

          Programme

- Introduction

- Lecture: Video consultation challenges

- Workshop: Group simulation of video consultation

- Group simulation of video consultation

- Common conundrums for video consultations

- Plenary Lecture & questions and answers session